Missing the point

Originally posted Mar 28, 2007 · 1 min read

This is a perfect example of being too close to a problem.

Some users of the FlipStart compact PC were having trouble pressing the tiny keys for Ctrl-Alt-Del to login or reboot Windows. Unfortunately, the hardware vendor decided that instead of fixing the operating system so it wasn’t necessary to press Ctrl-Alt-Del on the tiny keyboard, they would just add a special Ctrl-Alt-Del button.

Go figure.

usability